Shipping
We ship your ordered products with our shipping partners DHL, GLS and freight carriers. Which of our shipping partners we choose for your order always depends on the type and size/weight of the package. As a rule, we ship according to the following scheme:
- Letter shipments via Deutsche Post.
- Parcel shipments with GLS or DHL.
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Bulky goods shipments are sent by freight carrier. For this, we absolutely require your phone number with your order to ensure proper scheduling by the carrier. The freight company will then arrange a delivery appointment with you. Delivery by freight carrier is made to curbside only.
Of course, your phone number will only be used for processing the freight shipment and will not be passed on to unrelated third parties.
If the parcel delivery service cannot reach you, they will leave a notification card indicating when and where you can collect the package. A second delivery attempt may also be possible – please refer to the details on the notification card.
Shipping costs within Germany
From €8, depending on the weight and size of the package.
Shipping costs for EU countries
From €17.90, depending on the destination country and the size/weight of the package.